Clear information shortens the path from request to assigned provider. Dispatchers match equipment to vehicle size, condition and access — not just to a pin on a map.
Location Details
Provide a precise street address, intersection or GPS pin. Mention highway direction, parking level, gate codes and whether the vehicle is blocking traffic.
Vehicle Details
- Year, make and model
- Vehicle type (car, SUV, pickup, van, motorcycle, equipment)
- Estimated size or unusual height/length
- Whether the vehicle rolls and steers
- Visible damage or low ground clearance
Service Type and Destination
State whether you need roadside assistance or towing. If towing, share the preferred repair shop, dealership, home or storage destination and any unloading constraints.
Related pages
Fleet Request Extras
Commercial requests should include company name, dispatcher contact, fleet unit number and purchase order details when required. That keeps billing and yard logistics aligned.
Why Details Matter
Accurate details reduce re-dispatch risk when a vehicle exceeds light-duty limits or needs medium-duty capacity. TowDaddy confirms eligibility before assigning equipment whenever possible.
Need Professional Vehicle Help?
Request TowDaddy roadside assistance or eligible light- and medium-duty flatbed towing across Toronto & GTA.
