Fleet Roadside Assistance
Fleet Roadside Assistance Toronto & GTA
24/7 commercial roadside help — battery, tire, fuel and lockout for eligible fleet units.
Service Summary
Dedicated Fleet Roadside Response
When a commercial fleet vehicle experiences a roadside issue, every minute of downtime affects your business. TowDaddy provides dedicated roadside assistance for eligible fleet vehicles — battery boosts, tire changes, emergency fuel delivery and vehicle lockout service — with an understanding that commercial operations require fast, professional response. Requests can include fleet unit numbers and dispatcher contact information to integrate with internal fleet management workflows.
Fleet roadside assistance is available 24 hours a day, seven days a week across Toronto and the GTA. When a roadside issue cannot be resolved on scene, the request can be escalated to commercial flatbed towing for transport to the repair facility of your choice.
Fleet Roadside Assistance Use Cases
TowDaddy covers the most common roadside scenarios that stop commercial fleet vehicles. Each service is delivered by professional providers using appropriate equipment.
Fleet Battery Boosts
On-site battery boost service for commercial vehicles that will not start. Providers use professional-grade boost equipment to get fleet units started and back in service without damaging modern vehicle electronics.
Commercial Tire Assistance
Mobile tire change and inflation service for fleet vehicles with flat or damaged tires. Includes spare tire installation where a functional spare is available on the vehicle.
Emergency Fuel Delivery
Emergency delivery of gasoline or diesel fuel directly to stranded commercial vehicles. Sufficient fuel is delivered to reach the nearest fuelling station and resume operations.
Fleet Vehicle Lockout
Professional lockout assistance for commercial fleet vehicles when keys are locked inside or misplaced. Non-destructive entry techniques protect the vehicle and allow fleet personnel to regain access quickly.
Fleet Unit Identification
Businesses can provide fleet unit numbers and dispatcher contact information to integrate the service request with internal fleet management and accounting workflows.
Escalation to Commercial Towing
When a roadside issue cannot be resolved on scene, the request escalates to commercial breakdown towing for transport to the repair facility, dealership or approved destination.
When to Request Fleet Roadside Assistance
Fleet roadside assistance is appropriate when a commercial vehicle is stranded and the issue may be resolvable on scene without towing.
- Fleet vehicle will not start — dead or weak battery
- Commercial vehicle has a flat or damaged tire with a serviceable spare available
- Fleet unit has run out of fuel — gasoline or diesel
- Keys are locked inside the vehicle or have been misplaced on a job site
- Vehicle is stranded in a location that does not require immediate towing
- Dispatcher needs to confirm fleet unit location and status before deciding next steps
- Non-urgent roadside support can be scheduled in advance around operational needs
How Fleet Roadside Dispatch Works
Report the Fleet Roadside Issue
Provide the company name, dispatcher contact, fleet unit number, vehicle type, pickup location and a description of the roadside problem through the online request form or by calling 647-949-7729.
TowDaddy Reviews and Assigns a Provider
The dispatching team reviews vehicle information, confirms eligibility and assigns an available roadside provider with appropriate equipment to travel to the fleet unit location.
On-Site Service Is Delivered
The roadside provider arrives and performs the requested service — battery boost, tire change, fuel delivery or lockout assistance — at the vehicle location using professional equipment.
Escalation or Clearance
If the issue is resolved, the fleet unit returns to service. If the issue cannot be resolved on scene, TowDaddy can arrange commercial towing to the repair facility or approved destination.
Information Required from the Business
Commercial Vehicles Supported
Public-service vehicle transport is subject to authorization, dispatch requirements and available equipment capacity.
Capacity and Eligibility
Fleet roadside assistance is reviewed for each request. TowDaddy confirms vehicle type, location access, the nature of the roadside issue and equipment requirements before assigning a provider.
Commercial towing and equipment-transfer availability is subject to vehicle or equipment weight, dimensions, current load, condition, loading access, securement requirements and available towing capacity.
Check Vehicles We ServiceEmergency Versus Scheduled Fleet Roadside Service
Emergency Roadside Response
Available 24/7 for urgent fleet roadside issues. Vehicles stranded on active roads, blocking traffic or requiring immediate operator support receive priority dispatch. Provide fleet unit number, location and issue details for fastest assignment.
- Immediate 24/7 dispatch
- Priority fleet response
- Escalation to towing when needed
Scheduled Roadside Service
For non-urgent fleet maintenance support that can be planned in advance. Confirmed service windows allow dispatchers to schedule roadside assistance around operational commitments, shift handovers and planned vehicle downtime.
- Confirmed service windows
- Coordinated with business operations
- Planned fleet maintenance support
Need Commercial Service?
Request commercial roadside assistance, flatbed towing or scheduled fleet transport across Toronto and the GTA.
Track Existing Request- 24/7 commercial dispatch
- Light- and medium-duty capacity
- Fleet unit tracking supported
Reviews
TowDaddy Customer Reviews
Professional roadside help when our battery failed. Clear communication throughout the request.
Michael R.
Recent customer
Needed overnight battery support. The technician was prepared and explained next steps clearly.
Sarah T.
Recent customer
Our delivery van needed flatbed transport within capacity. Dispatch coordinated the move smoothly.
David K.
Recent customer
Frequently Asked Questions
Yes. TowDaddy fleet roadside assistance is available 24 hours a day, seven days a week across Toronto and the GTA, including nights, weekends and holidays. Emergency requests receive priority dispatch.
TowDaddy provides battery boosts, mobile tire change and inflation, emergency fuel delivery for both gasoline and diesel vehicles, and professional lockout assistance for eligible commercial fleet vehicles. All services are subject to vehicle type, location access and equipment requirements.
Yes. Emergency fuel delivery is available for both gasoline and diesel commercial vehicles. Enough fuel is delivered to reach the nearest fuelling station. Provide the fuel type when submitting the request.
Businesses can provide the fleet unit number and dispatcher contact information when requesting service. This allows TowDaddy to track the request against the correct fleet unit and supports integration with your internal fleet management records and purchase order system.
If the roadside provider cannot resolve the issue at the vehicle location, the request can be escalated to commercial flatbed towing or commercial breakdown towing. The vehicle is transported to your preferred repair facility, dealership or approved destination.
Yes. Professional lockout assistance is available for eligible commercial fleet vehicles — cargo vans, Sprinter vans, pickup trucks and similar units — using non-destructive entry techniques that protect the vehicle and its contents.
Towing becomes necessary when the vehicle cannot be started or made roadworthy on scene — for example, a failed alternator, bad starter, engine fault, or damage that prevents safe operation. In those situations, TowDaddy can arrange commercial flatbed towing or breakdown towing to the appropriate destination.
Public-service vehicle roadside assistance is subject to authorization, dispatch requirements and equipment capacity. Eligible police cars, municipal service vehicles and approved utility vehicles may be supported when proper authorization is provided.
Fleet Vehicle Stranded Across the GTA?
Request commercial roadside assistance — battery boosts, tire changes, emergency fuel delivery and lockout service for eligible fleet vehicles across Toronto and the GTA.